How much does it cost to set up an event for online ticketing?
Our fees vary based on your unique set up. Click
here for a list of our standard fees.
How long does it take to set up an online ticketing page?
Upon receipt of signed agreements, General Admission events take approximately 2-3 business days to set up. Reserved events take approximately 5-7 business days.
How do I connect my website to your online ticketing system?
Easy! We simply provide a ticket link for you to post on your website.
Can I use my own graphics?
Yes; your online ticket page will be branded with your own logos and graphics. You will provide the graphics to use within certain specs and we will upload into our template.
Can I set up my own event?
At this time, no, but we are working on making this an option for the near future.
Do I have to sign a long-term contract?
No! Our contracts are NEVER long-term so that you never feel trapped. We send agreements to you on an event-basis only in order to have you review our terms and conditions as well as your specific event details.
How does reserved seating work?
Just send us your venue diagram, and we will custom create your venue in our system. Purchasers will be able to select their seat online. We can also set up your venue for reserved walk-up sales on our point-of-sale machines, via automatic seat selection (best available seating).
How do I get paid for my ticket sales?
Option 1: Use Admit One Product’s merchant account and Authorize.net payment gateway. We will mail you a check for 85% of the funds within 7-10 business days following the event. We release the remaining 15% of the funds within 45 business days following the event.
Option 2: Use your own merchant account and Authorize.net payment gateway, and receive the funds in real time.
What payment gateway options do you accept?
An Authorize.net payment gateway is required to connect to our online Ticket Portal system.
How much are credit card fees?
Fees for using Admit One Products’ merchant account are approximately 2-3% + a $0.27 transaction fee. If you use your own merchant account, you will establish those fees with your merchant provider. If you wish to offset those fees, you may opt to add an estimated 4% to the convenience fee paid by your ticket purchasers.
How do I view reports for online ticketing sales and equipment?
Sales, marketing, operations and usage reports are available via our online Ticket Portal system. The data is available in real time, with the exception of the usage only when the scanners are not connected to the internet. In this case, the scan data will be uploaded once the equipment is received back and checked in by Admit One Products.
Do you spam or share our ticket purchasers’ information with other third-party companies?
Never! We value the loyalty and privacy of your customers as much as you do.
How does Admit One Products set itself apart from other companies?
Admit One Products has a small and focused staff which allows us to focus our attention on you when you need it the most! You will not be transferred between multiple people but rather, able to get in contact with who you need, when you need it!
Do you offer point-of-sale and scanning solutions?
Yes! Our point-of-sale ticket terminal packages come equipped with a cash drawer, Star printer and credit card swipe. The terminals are internet independent for General Admission cash sales, and require internet for credit card transactions and reserved seating ticket sales. Our handheld scanners have the ability to validate your tickets based on your specific needs. For more information on our equipment, click
here.
How do I order printed tickets?
Please visit our product website at
www.admitoneproducts.com to view more information or place your order.
Do you have a question that is not answered above?
Please
contact us today. We look forward to hearing from you!
